Privacy Policy and Terms of Service
1. Introduction
These Privacy Policy and Terms of Service (hereinafter collectively referred to as the “Terms”) apply to all users, customers, partners and visitors who access, browse and use the official website, products, services and business channels of Chi Bon Lighting Technology Limited (hereinafter referred to as “the Company”, “we”, “us” or “our”).
Founded in Hong Kong in 1984, Chi Bon Lighting Technology Limited is a professional lighting manufacturer and exporter with more than 40 years of industry experience. We specialize in the R&D, production and global sales of various lighting products, mainly covering LED lights, book lights, flashlights, desk lamps, floor lamps and magnifier lamps. We own a wholly-owned production factory in Shenzhen, China, with complete molding, assembly and R&D departments and advanced production equipment, committed to providing high-quality, cost-effective lighting products and professional services to global customers.
By accessing our website, purchasing our products, cooperating with our business or using our services, you confirm that you have read, understood and unconditionally agreed to abide by all the provisions of these Terms. If you do not agree to any part of these Terms, please stop using our services immediately.
2. Scope of Service
The Company provides users and customers with professional lighting product consulting, product display, order customization, production, export sales, after-sales support and related technical services. All our products are independently developed and produced by our self-owned factory, with strict quality control standards, and are sold and exported to markets around the world.
We adhere to the business philosophy of continuous improvement and technological innovation, and promise to provide customers with stable, punctual and efficient product supply services at reasonable prices, and continuously optimize product quality and service experience.
3. Personal Information Collection and Privacy Protection
3.1 Types of Information We Collect
In the process of providing products and services, we may collect the following information that you actively provide or generate during business cooperation: personal or corporate identity information (name, company name, contact person), contact information (phone number, email address, business address), order information (product model, quantity, customization requirements, transaction records), logistics and delivery information, and other information you voluntarily provide to us for business cooperation.
We will not actively collect sensitive personal information such as your race, religion, health status and private asset information without your explicit consent.
3.2 Purpose of Information Use
The information we collect will only be used for legitimate business purposes, including but not limited to: processing your product consultation, order production and export business; completing product delivery, after-sales maintenance and technical support; optimizing our products and service processes; conducting business communication and customer follow-up; complying with legal obligations and regulatory requirements.
We will never sell, rent or transfer your personal and business information to any third party for commercial purposes without your explicit written consent.
3.3 Information Security Protection
We have established standardized information security management mechanisms, adopted technical and management measures such as data encryption, access permission control and regular system maintenance to protect your personal and business information from leakage, loss, tampering and unauthorized access.
We strictly require all employees and cooperative institutions to abide by privacy confidentiality obligations. Any personnel who illegally obtain, disclose or use user information will be held legally responsible.
3.4 Information Storage and Deletion
We will store your information only within the period necessary to fulfill business cooperation and legal obligations. When the information is no longer needed for service purposes or legal requirements, we will take secure ways to delete or anonymize your information in a timely manner.
4. User Rights and Obligations
4.1 User Rights
You have the right to inquire, view and correct your personal and business information stored by us; you have the right to withdraw your consent for information collection and use at any time (note: the withdrawal of consent may affect the normal provision of our subsequent services); you have the right to put forward complaints and suggestions on our privacy protection and service behavior.
4.2 User Obligations
You shall guarantee that all information provided to us is true, legal, accurate and complete, and shall bear all responsibilities arising from false or invalid information. You shall not use our products and services for any illegal, fraudulent or improper purposes, and shall not infringe upon the legitimate rights and interests of the Company and third parties.
5. Intellectual Property Rights
All intellectual property rights of the Company, including but not limited to website design, text content, pictures, product design drawings, technical solutions, patent technology, trademark and brand logo, are exclusively owned by Chi Bon Lighting Technology Limited. All rights are reserved.
Without our written authorization, no user or third party shall copy, reproduce, modify, disseminate, use or commercialize the above intellectual property contents in any form. Our factory independently develops and designs all lighting products, and all product technologies and designs are protected by relevant intellectual property laws. Any act of plagiarism, counterfeiting and infringement will be pursued for legal liability.
6. Product and Service Disclaimer
We strictly control product quality in accordance with international industry standards and factory quality management specifications, and ensure that all exported lighting products meet conventional market quality requirements. However, due to objective factors such as different national and regional industry standards, improper use, human damage and natural force majeure, we do not guarantee that the products will be completely applicable to all special usage scenarios.
We reserve the right to upgrade and optimize product technology, appearance and parameters without prior notice, which will not affect the basic performance and use of formal ordered products. We will provide stable and punctual supply services, but we shall not be liable for service delays or losses caused by force majeure, policy changes, logistics failures and other factors beyond our control.
7. Modification of Terms
We reserve the right to revise and update these Terms in accordance with business development and legal requirements. The revised Terms will be published on our official website or official business channels, and will take effect immediately after publication. Your continued use of our services after the update of the Terms means that you accept the revised provisions.
8. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China.
In case of any dispute arising from the implementation of these Terms or business cooperation, both parties shall first resolve it through friendly negotiation. If the negotiation fails, both parties agree to submit the dispute to the competent court of the Hong Kong Special Administrative Region for settlement.
9. Contact Information
If you have any questions, suggestions or complaints about these Privacy Policy and Terms of Service, please contact us through our official business contact channels.
Chi Bon Lighting Technology Limited
Effective Date: [Fill in the Effective Date]