Terms and Conditions
Chi Bon Lighting Technology LimitedThese Standard Terms and Conditions (hereinafter referred to as the “Terms”) govern all sales, quotation, order placement, production, delivery and service transactions between (hereafter referred to as “the Seller”, “we”, “us”) and customers, buyers, distributors and purchasers (hereafter referred to as the “Buyer”) who purchase our lighting products and related services.
By placing an order, confirming a quotation, accepting delivery or conducting any business transaction with us, the Buyer unconditionally accepts and agrees to be bound by these Terms. Any special terms shall only take effect after written confirmation and signature by our authorized representative.
1. Company Profile & General Provisions
Chi Bon Lighting Technology Limited is a lighting manufacturing and export enterprise established in Hong Kong since 1984, with over 40 years of professional experience in lighting product development, production and global export. We own a wholly-owned manufacturing factory located in Shenzhen, China, equipped with complete molding, assembly, research and development departments, as well as advanced production and testing equipment.
Our main product portfolio includes LED lights, book lights, flashlights, desk lamps, floor lamps and magnifier lamps. All products are independently developed and mass-produced by our factory with standardized quality control. We commit to providing stable, punctual, prompt and cost-effective lighting products and professional after-sales services for global clients.
2. Quotation & Order Confirmation
All official quotations issued by our company are valid for7 working days unless otherwise specified in writing. Quotations are subject to product specifications, order quantity, raw material market price and exchange rate fluctuations. We reserve the right to adjust the quotation price if the above factors change before formal order confirmation.
The official order shall take effect only after the Buyer confirms the PI (Proforma Invoice) and completes the agreed deposit payment. The order content including product model, specification, quantity, packaging standard, unit price and delivery date shall be subject to the final confirmed PI and technical drawing documents. Any verbal modification shall be invalid without written confirmation.
3. Payment Terms
Unless otherwise agreed by both parties in writing, the standard payment method is advance deposit + balance payment before shipment. The Buyer shall complete the deposit payment within the time specified in the PI to lock the order and arrange production.
If the Buyer fails to pay the deposit or balance payment on time, we have the right to postpone the production schedule and delivery date, and shall not bear any liability for delay. For customized orders, no refund shall be applicable once production is started due to the specificity of customized products.
4. Production & Customization
All standard products are produced in accordance with our factory’s internal quality standards and international general lighting industry specifications. For OEM/ODM customized products, production shall be carried out strictly in accordance with the confirmed drawings, samples and technical requirements provided or confirmed by the Buyer.
We have complete in-house molding, assembly and R&D capabilities to support product structure optimization, appearance upgrading and functional innovation. We reserve the right to optimize product internal technology and production processes on the premise of not changing the external size, basic function and agreed quality standard of the products.
5. Delivery & Shipment
The delivery date is subject to the confirmation on the formal PI, starting from the date of receiving the full deposit and all confirmed customized technical documents. We promise to arrange production and shipment steadily, punctually and promptly under normal production conditions.
Delivery terms such as FOB, CIF, EXW shall be implemented in accordance with the latest INCOTERMS international trade rules. The freight, insurance fee and customs clearance responsibilities shall be subject to the agreed trade terms.
We shall not be liable for delivery delays caused by force majeure, including but not limited to natural disasters, epidemic control, port closure, international logistics suspension, policy adjustment, raw material supply interruption and other objective factors beyond our reasonable control.
6. Quality Standard & Inspection
All products are manufactured in strict accordance with our factory’s high-quality management system. Before shipment, we will conduct unified inspection on product appearance, function, performance and packaging to ensure the products meet the confirmed order standards.
The Buyer shall complete the goods inspection within 7 working days after receiving the goods. If there is any quality problem, quantity discrepancy or specification inconsistency, the Buyer shall provide official written feedback and valid evidence such as photos and videos within the inspection period. No objection feedback within the time limit shall be deemed as the goods are fully accepted and qualified.
7. Warranty & After-Sales Service
We provide standard product warranty service for all exported lighting products. The specific warranty period shall be subject to the product category and the agreement in the formal contract. The warranty covers non-human damage functional failures under normal installation and use conditions.
The warranty service shall not apply to damage caused by improper installation, man-made collision, unauthorized disassembly and modification, non-compliant power supply use, natural wear and tear, and accidental damage during logistics transportation.
We provide professional technical support and after-sales consultation services for long-term cooperative customers, and actively carry out product improvement and innovation according to customer feedback to continuously improve customer satisfaction.
8. Intellectual Property Rights
All independently developed product designs, structural technologies, circuit solutions, factory molds, trademarks, brand logos and official document contents of Chi Bon Lighting Technology Limited are protected by intellectual property laws. All intellectual property rights belong exclusively to our company.
The Buyer shall not copy, imitate, disassemble, reverse engineer, resell or use our proprietary technology and mold resources for third-party production without our written authorization. We reserve the right to pursue legal liabilities and economic compensation for any infringement behavior.
For customized products provided by the Buyer with exclusive drawings and brands, the intellectual property of the customized exclusive scheme belongs to the Buyer, and we shall keep confidential the exclusive customized information of customers.
9. Confidentiality Clause
Both parties shall keep strictly confidential all business information involved in the cooperation, including but not limited to quotation price, order quantity, product specification, customized scheme, customer information, technical data and cooperation terms. Both parties shall not disclose any confidential information to a third party without written permission.
10. Return & Exchange Policy
For standard in-stock products, return and exchange can be negotiated for quality problems within the valid inspection period. For customized non-standard products specially produced according to the Buyer’s requirements, no return or exchange is supported after production and shipment, unless there are mass quality problems caused by our production process.
11. Force Majeure
Neither party shall be deemed to breach the contract if the performance of the cooperation agreement is delayed or unable to be performed due to force majeure events. The affected party shall notify the other party of the force majeure situation in a timely manner and provide relevant certification documents, and both parties shall negotiate to adjust the delivery schedule or cooperation scheme.
12. Amendment of Terms
We reserve the right to update and revise these Terms according to business development, factory upgrading and international trade rule changes. The updated version shall take effect from the date of publication, and continue to apply to all subsequent orders and cooperative transactions.
13. Governing Law & Dispute Resolution
These Terms and all business transactions between the two parties are governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.
In case of any dispute arising from order production, transaction performance and service cooperation, both parties shall first resolve it through friendly negotiation. If the negotiation fails, the dispute shall be submitted to the competent court of the Hong Kong Special Administrative Region for judgment.
Company: Chi Bon Lighting Technology Limited
Effective Date: [Fill in Effective Date]